Frequently
Asked Questions
- What images (logo / photo) may I use on my BizPlate design?
You may only use images that you have legal authorisation to display. For instance, you cannot use images or photos that are copyrighted by another organisation without their written permission. However you can use images under the Creative Commons License. Note on both the logo and own photo upload pages that you have to accept the terms and conditions outlined by the Department of Transport that you have the right to use and display the image (either logo or photo) included in your design.
- Can I upload text or a single character in an image?
You cannot upload a single numeral or character in an image that could appear to be a registration character.
- Will image content on a BizPlate fade over time?
BizPlates are warrantied against fading and colour fastness for a period of 7 years. The long-term appearance of a BizPlate is also very dependent on how it is maintained.
- Can I create sash messages in foreign languages or using non-latin characters (Chinese, Persian etc)?
No. Both top and bottom sash messages have to be approved by the Department of Transport and these messages are limited to being displayed in the English language only.
- I uploaded a photo and the plate preview shows a frame around the photo. I have seen other BizPlates without a frame. Can I avoid the frame?
No. The frame is mandatory to improve the display image where the primary photo image may include various background content. Only logos and library images are available without the surrounding frame.
- My logo/photo fails to upload. Why?
o The image resolution might be too small or too large. Minimum image resolution is 200 X 200 pixels. Maximum image resolution is 4000 X 400 pixels. o The file size must be less than 10 MByte. o The file type may not be supported eg. BizPlates does not support PDF. BizPlates only supports JPG, JPEG, TIF, TIFF & PNG images.
- My uploaded photo doesn’t fill out the whole area inside the frame. How can I fix this?
Use the cropping tool in the online designer to change the image size to fill the defined space.
- How can I make the background of my logo transparent?
BizPlates does not offer the ability to edit the background of your uploaded design image. You can use a graphics application program to edit the design prior to uploading the image to ensure the transparent background.
- Would you be able to touch up my uploaded logo?
BizPlates reviews all logos after they are uploaded to ensure they are of a suitable print standard however we cannot improve poor quality images. If the uploaded image is of insufficient quality you will be contacted by the Department of Transport to supply a more suitable image.
- Will colours on the plate appear exactly as displayed on my monitor?
The calibration of your computer monitor may display colours that differ slightly from the final product that you receive.
- When can I expect to receive my BizPlates?
Your BizPlate will be available for collection from your nominated Service Centre within 3 weeks of order.
- I have previously created a BizPlate. Can I create a copy of this BizPlate design?
Yes. On the confirmation page of the original BizPlate order there is a DesignID displayed. Using this DesignID you can input it into the first page of the BizPlate Design Site & press the Apply Button. Your original design will then be displayed for you to print.
- My business type does not have a library image available?
We suggest you contact the Optional Plate Section in the Department of Transport via the Contact Us Email at the right side of this page. If there is sufficient interest in a new library image this can be easily made available on the BizPlate website.
- Are other plate colour formats available?
The only colour formats available are what is currently displayed however if you are interested in a new colour format we suggest you contact the Optional Plate Section in the Department of Transport via the Contact Us Email at the right side of this page.
- Can I use a different font for the sash message?
Only the font displayed has been approved by the Department of Transport however if you wish to use a personalised font we suggest you contact the Optional Plate Section in the Department of Transport via the Contact Us Email at the right side of this page.